BOOKING AND
TERMS OF US

VUJEVIC HOLIDAY APARTMENTS • WWW.VH-APARTMENTS.COM

1. Scope of application

These booking and usage conditions apply to all reservations and stays in the Tonka, Tino, and Ante vacation apartments of VUJEVIC HOLIDAY APARTMENTS (hereinafter referred to as “landlord”). By completing a booking, the guest accepts these conditions as legally binding.

2. Conclusion of contract

2.1. A booking can be made via the Landlord’s website, by email, or by telephone.
2.2. The contract is only concluded upon written confirmation of the booking by the Landlord.
2.3. Upon dispatch of the booking confirmation, a deposit of 50% of the total rental amount is due within 14 days.

3. Terms of payment

3.1. The remaining payment (50% of the total rental amount) must be made no later than one month before arrival.
3.2. If the deposit or full payment is not received on time, the lessor is entitled to cancel the booking. In this case, the cancellation regulations in accordance with section 6 apply.
3.3. The booking is only finally confirmed once the contractual deposit has been received in full.
3.4. Visitor’s tax and statutory tourist taxes are included in the total rental price.

4. Services and prices

4.1. The rental prices quoted refer to the use of the respective booked apartment for the agreed period.
4.2. Additional services (e.g., additional cleaning, transfers, special equipment) are not included in the rental price unless expressly agreed.

5. Arrival and departure

5.1. Check-in is possible from 3:00 p.m.
5.2. Check-out must take place by 10:00 a.m. at the latest.
5.3. Late departure without prior agreement may be charged at an additional cost of half a day’s rate.

6. Cancellations

6.1. Cancellations must be made in writing by email to: storno@vh-apartments.com.
6.2. In the event of cancellation – no later than 1 month prior to arrival – the deposit or total payment made will be converted into a voucher (in accordance with section 10) in the amount of the deposit or total payment. No refund will be made.
6.3. Cancellations less than one month before arrival or no-shows will result in the complete loss of all payments. No voucher will be issued and no refund will be made.

7. Obligations of the guest

7.1. The apartment must be treated with care and any damage must be reported to the landlord immediately.
7.2. The guest is liable for all damage caused by them, their fellow travelers, or visitors.
7.3. The maximum occupancy must not be exceeded.
7.4. Smoking is prohibited in the rooms of the apartments.
7.5. Pets are only allowed if this has been confirmed in writing in advance.

8. Liability of the Lessor

8.1. The Lessor shall only be liable for intentional or grossly negligent breaches of duty.
8.2. Liability for valuables or personal belongings of the Guest is excluded.
8.3. In cases of force majeure (e.g., natural disasters, power failures, official orders), there shall be no entitlement to compensation.

9. Changes to the booking

Changes to an existing booking are only possible subject to availability and with the written consent of the landlord. Additional fees may apply.

10. Vouchers and redeemability

10.1. Vouchers issued by the landlord can only be redeemed for bookings of the Tonka, Tino, or Ante apartments.
10.2. Unless otherwise stated, vouchers are valid for 3 years from the date of issue.
10.3. Cash payment, in whole or in part, is excluded.
10.4. Only one voucher can be redeemed per booking, unless otherwise agreed in writing.
10.5. Vouchers are transferable, but must be presented or submitted in all communication (cancellation and voucher email from the apartment operator) when making a new booking.
10.6. The landlord accepts no liability for loss or theft and will not issue a replacement.

11. Data protection

The guest’s personal data will be processed exclusively for the purpose of processing the booking, fulfilling legal reporting obligations, and communication, and will not be passed on to unauthorized third parties.

12. Place of jurisdiction and choice of law

12.1. The law of the country in which the apartment is located applies.
12.2. The place of jurisdiction for all disputes arising from this contractual relationship is the registered office of the landlord, insofar as this is legally permissible